We only ask that you disclose enough personal data as is necessary to;
respond to you as comprehensively as possible where you have asked us a question, made a comment or a suggestion or requested additional information about us,
manage our ongoing relationship with you, our customer,
improve the quality of your visit to our website or any of our hotels,
enable us to function as a business, but while always ensuring that any privacy impact to you, the data subject, is minimised and that there is a fair balance between our rights as a data controller and your rights as a data subject.
Cookie Information
Website usage information is collected using Cookies. This information may be used to help us improve our site and the services we offer. Cookies are small text files that a site transfers to a visitor’s hard disk or browser for added functionality or for tracking site usage. In order to measure the effectiveness of our online presence, FBD Hotels and Resorts may use cookies to determine the path users take on our site and to identify repeat visitors of our site. We do not use cookies to gather personal information such as a person’s name or e-mail address.
Why do we collect your personal information?
We may process your personal data for many different reasons.
1) To comply with our legal and statutory obligations
2) To enter into and perform a contract for a product or a service with you
3) To enable us, acting in our legitimate interests, to function as a business
4) To enable us to carry out any processing activity of your personal data, where that processing activity requires us to obtain your consent.
What will happen if I do not provide personal data?
If we require your personal data, for example, where we ask you to provide personal details on an enquiry form, we may not be able to respond to you effectively.
Children’s Privacy & Parental Consent
Please be aware that FBD Hotels & Resorts has not designed this site for and does not intend for it to be used by, anyone under the age of 18.
International Transfers
Where we require your personal data to be processed outside of the EEA (European Economic Area) we will ensure that your data is protected under the Privacy Shield Regime. i.e. is afforded the same level of protection as the EU.
Security of your information
FBD Hotels and Resorts is committed to protecting the information we collect.
All site servers are configured with data encryption technologies and industry-standard firewalls to ensure our site is hosted in a secure environment.
Whilst our website allows users to directly access the booking engines for our properties, we ask that all users read and accept the privacy policies on the individual property websites as they are each data controllers in their own right. Please see External links for additional information.
How long do we retain your information?
Generally, we will retain all personal data securely and for as long as is necessary to ensure that we comply with the relevant legislative environment that we in the Hotel and Leisure sector operate in.
What do we do with your personal information?
All personal data we hold about you will be processed by our staff in Ireland, unless otherwise indicated.
We do not sell, rent or share your personal information to any third party joint promoters, nor use it for any unapproved commercial purposes.
On occasion, where it is necessary, we may need to share basic personal data with third parties in relation to the general management and administration of the FBD Hotels and Resorts Group where personal data may be shared with our trading hotels, depending on the nature of the enquiry.
External links
The website fbdhotels.ie contains various links. This privacy policy applies solely to information collected and processed by the fbdhotels.com website. Please see the below table for additional detail.